In the journey to business agility, Klaus Leopold and Siegfried Kaltenecker’s Flight Levels concept presents a transformative approach to organizational leadership. At Flight Level 2, the focus shifts from individual teams to orchestrating multiple team interactions that shape the delivery of products and services. This level is where leadership plays a crucial role in ensuring that the right teams are aligned and mobilized to deliver value at the right time.
To effectively implement Flight Level 2, leaders must cultivate a broad, goal-oriented perspective that transcends single team boundaries. By visualizing the value stream and understanding the journey of product or service delivery, leaders can coordinate efforts across teams, streamlining the process from inception to customer delivery. Practical applications include synchronizing team backlogs, establishing cross-team Kanban boards, and regularly reviewing the workflow to adjust and optimize collective efforts.
Leadership at Flight Level 2 isn’t just about oversight; it’s about fostering an environment where collaboration is the norm, and every team member understands how their work contributes to the overall goals. This means facilitating clear communication channels, encouraging teams to share insights and solve dependencies, and providing the tools and support necessary for effective self-organization around common objectives.